Privacy Agreement | Shengyue Cat Network Technology

0. Definitions

In this Privacy Agreement, unless the context requires otherwise:

Company, we, us, and our refer to Suzhou Shengyue Cat Network Technology Co., Ltd.
Service or services includes our websites, applications, mobile management applications, and related business operations.
Personal data, personal information, or information means data relating to an identified or identifiable natural person, as interpreted by applicable law.
Processing means any operation performed on personal data, including collection, recording, storage, use, transfer, disclosure, deletion, or restriction.
Controller or business means the entity that determines purposes and means of processing under applicable law.
Processor or service provider means an entity processing personal data on behalf of another entity under contract.
Application store means any lawful marketplace through which an application is published, distributed, downloaded, or monetized.

1. Operator and Scope

This Privacy Agreement is issued by Suzhou Shengyue Cat Network Technology Co., Ltd. Our office address is 1928, Building c, Wuyue Commercial Plaza, 2188 Kaiping Road, East the Taihu Lake Ecologica l Tourism Resort (the Taihu Lake New Town), Wujian. Our website is shengyuemao.com. Business support may be reached at support@shengyuemao.com and key account matters may be directed to guomeimei@shengyuemao.com.

This Privacy Agreement applies to:

Visitors to our website and related pages.
Clients, partners, and prospective clients communicating with us by email or through website forms.
Users of our mobile management applications and other mobile applications distributed through Google Play, Apple App Store, Huawei AppGallery, Samsung Galaxy Store, Amazon Appstore, Xiaomi GetApps, OPPO App Market, vivo App Store, and other lawful marketplaces.
Users interacting with services related to network technology services, technical development, technical consulting, internet sales, e-commerce operation services, short-video content planning, self-media operations, brand promotion, market planning, graphic design production, and sales of daily necessities, home products, toys and gifts, apparel, shoes and hats, digital products, and pet supplies.

By accessing our website or using our applications, you acknowledge that your information may be handled as described in this Privacy Agreement, subject to mandatory law in your country or region.

2. Information We Collect

We may collect the following categories of information, depending on the service, device, country, and legal basis that applies:

Identity and contact information, such as your name, email address, company name, and correspondence details.
Commercial information, such as inquiry themes, requested services, service preferences, transaction details, order information, and product category interests.
Technical information, such as IP address, browser type, operating system, device model, app version, crash diagnostics, log data, time zone, language settings, and network information.
Application data, such as feature usage, session events, service interactions, navigation paths, button taps, app stability data, referral sources, and app publishing analytics.
Marketing and content data, such as ad interaction signals, attribution information, campaign source information, content preferences, and response to communication.
Location-related information if required for a service feature, limited to approximate location or precise location only with valid permission and where permitted by law.
Payment or order support data where relevant to internet sales or e-commerce operations. We do not intentionally store full payment card details unless a lawful and secure payment process requires it.
Customer support data, including email content, attachments you provide, account issue details, screenshots, and troubleshooting information.
Advertising and analytics identifiers, such as device advertising identifiers, app instance identifiers, cookies, SDK-generated identifiers, push tokens, and similar tracking technologies where lawfully used.

3. Why We Use Information

We use personal data only when we have a lawful basis to do so. Depending on your region, the lawful basis may include performance of a contract, legitimate interests, compliance with legal obligations, protection of vital interests, public interest, or your consent.

To provide and operate websites, mobile management applications, and business services.
To answer inquiries, process requests, deliver support, and manage business communication.
To plan, develop, optimize, and maintain technical services and applications.
To support internet sales, e-commerce operations, product listings, brand promotion, graphic production, self-media operations, and short-video planning.
To publish, maintain, and improve applications listed in application stores.
To measure app performance, diagnose issues, prevent abuse, secure the environment, and improve user experience.
To comply with legal obligations, app marketplace rules, age-rating obligations, consumer laws, tax rules, and ad platform policies.
To display, manage, limit, personalize, or measure advertisements where allowed by law and based on valid legal grounds.

3A. Legal Basis by Scenario

Where legally required, we map processing to one or more legal bases in a context-specific way. The following examples provide an operational overview and do not replace mandatory legal interpretation under local law.

Inquiry handling and service communication: typically contract pre-steps, contract necessity, or legitimate interests.
Business account administration and customer support: contract necessity and legitimate interests.
Application security, fraud prevention, abuse detection, and service integrity: legitimate interests and legal obligations where applicable.
Accounting, tax, recordkeeping, and statutory reporting: legal obligation.
Optional marketing communication and optional personalized advertising: consent where required, otherwise legitimate interests subject to local law.
App tracking and device-level identifiers for cross-context profiling: consent where required by law or platform policy.

4. App Stores and Platform Compliance

Applications published or supported by us may appear in Google Play, Apple App Store, Huawei AppGallery, Samsung Galaxy Store, Amazon Appstore, Xiaomi GetApps, OPPO App Market, vivo App Store, or other lawful digital marketplaces. Each marketplace may apply its own review requirements, disclosure rules, privacy questionnaire requirements, age classifications, and data safety obligations.

For Google Play, we may disclose relevant data handling practices through Data safety forms, runtime permission requests, age suitability settings, and advertising disclosures. Google Play Families and child-directed standards may apply where relevant.
For Apple App Store, we may disclose data categories through App Privacy labels, request App Tracking Transparency permission where required, and follow Apple rules on data minimization, age rating, account deletion, and consent.
For other app stores, we may adapt our disclosures to local forms, local age ratings, consumer law rules, and device permission requirements.
Where an app store acts as an independent controller for account creation, billing, purchases, or app distribution analytics, its own privacy policy also applies.

Store-side processing by Google, Apple, Amazon, Huawei, Samsung, Xiaomi, OPPO, vivo, Meta, or other third parties is controlled by those providers and not by us.

5. Advertising, Analytics, and Monetization Platforms

Some applications may include advertising, analytics, attribution, mediation, or monetization SDKs. Where used, we configure them to match app functionality, local law, user consent requirements, and store policies. Ad formats may include app open ads, splash-style opening ads where permitted, rewarded video ads, interstitial ads, banner ads, native ads, and related reporting or anti-fraud functions.

Depending on the application version, country, and business need, we may integrate or evaluate providers such as Google AdMob, Google Ad Manager, Google Analytics for Firebase, Firebase Crashlytics, Firebase Cloud Messaging, Google Marketing Platform services, Meta Audience Network, AppLovin MAX, AppLovin Exchange, Unity Ads, Unity LevelPlay, ironSource, Mintegral, Pangle, InMobi, Liftoff Monetize (formerly Vungle), Chartboost, Start.io, Digital Turbine, Smaato, Yandex Ads, HyprMX, Moloco, Ogury, AdColony legacy services where available, Tapjoy legacy services where available, and other lawful partners that support advertising, measurement, mediation, fraud prevention, attribution, or app analytics.

These partners may process advertising identifiers, device information, IP address, coarse location derived from IP, app activity, impression data, click data, conversion data, and crash or diagnostic signals.
When required by law, we request consent before enabling personalized advertising, cross-app tracking, or non-essential SDK behavior.
Where consent is refused, withdrawn, or not required for a specific purpose, ad delivery may be limited, contextual, non-personalized, or disabled according to law and product design.
Users in the European Economic Area, United Kingdom, or Switzerland may be shown a consent interface designed to satisfy GDPR, UK GDPR, and ePrivacy standards, including consent for storage and access to information on a device.
Users in California and other United States states with privacy laws may be given rights to opt out of certain sharing or targeted advertising activities, subject to legal interpretation and service design.
For iOS applications, App Tracking Transparency permission may be requested before accessing the Identifier for Advertisers or tracking across apps and websites owned by other companies.

Because advertising supply chains can change, the third-party provider mix may vary over time. We encourage users to review both this Privacy Agreement and the privacy materials of relevant third-party providers identified in the application or store listing.

6. Device Permissions, Cookies, and Identifiers

Our website and applications may use cookies, similar technologies, SDK storage mechanisms, local storage, log files, and application identifiers. On mobile devices, our applications may request permissions or access only where relevant to a legitimate feature or legal obligation.

Examples may include network access, notification access, storage access, camera or photo access for content upload, microphone access for feature-specific use, or approximate/precise location access where a function clearly requires it.
Permission requests are typically governed by your device operating system and can be managed in device settings, though disabling certain permissions may reduce functionality.
Cookies and similar technologies may be used for session handling, language preferences, analytics, security, attribution, advertising frequency control, fraud prevention, and measurement.
Where required by law, we obtain consent before placing non-essential cookies or enabling non-essential SDK storage or tracking behavior.

7. Regional Compliance and Country-Specific Adaptation

We aim to adapt our privacy practices to the requirements of the countries and regions in which our website and applications are accessed. Depending on your location, one or more of the following legal frameworks may apply:

European Economic Area: General Data Protection Regulation and the ePrivacy framework.
United Kingdom: UK GDPR, Data Protection Act 2018, and PECR where applicable.
Switzerland: revised Federal Act on Data Protection.
United States: California Consumer Privacy Act as amended by CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and other applicable state privacy laws.
Brazil: Lei Geral de Protecao de Dados.
Canada: PIPEDA and applicable provincial laws.
Australia: Privacy Act 1988 and related APP obligations.
Singapore: Personal Data Protection Act.
Japan: Act on the Protection of Personal Information.
South Korea: Personal Information Protection Act and related ICT rules.
Other jurisdictions: local consumer, advertising, child protection, and electronic communications rules may also apply.

Where local law grants additional rights or imposes stricter consent, notification, retention, or localization rules, those requirements will prevail for affected users to the extent legally required.

8. Children, Teens, and Age-Specific Rules

Our services are intended for business users, general consumers, or marketplace users as applicable to the product, but they are not directed to children where law or store policy prohibits such targeting. Unless a specific app clearly states otherwise, we do not knowingly collect personal information from children under 13, and in some jurisdictions higher age thresholds may apply, such as under 16 in parts of the EEA or under the age set by local law.

Where a product could reasonably attract minors, we assess age rating, ad settings, data collection scope, and platform policy obligations before distribution.
For child-directed or mixed-audience contexts, we may disable personalized advertising, restrict SDK behavior, obtain verifiable parental consent where required, or block access where lawful consent cannot be obtained.
If you believe a child has provided personal information in violation of this Privacy Agreement, contact us immediately at support@shengyuemao.com so we can investigate and take appropriate action.

9. Your Privacy Rights

Depending on your location and the legal basis used, you may have rights to access, correct, delete, restrict, object to, or port personal data, and to withdraw consent at any time where processing relies on consent. You may also have the right to opt out of certain targeted advertising, certain forms of profiling, or certain disclosures that qualify as a sale or sharing under local law.

You may request access to the personal data we hold about you.
You may request correction of inaccurate or incomplete personal data.
You may request deletion of data, subject to legal or contractual retention obligations.
You may request restriction of certain processing or object to certain legitimate-interest processing.
You may withdraw consent for optional cookies, personalized advertising, push messaging, or other optional processing.
You may appeal or complain to a regulator where law grants that right.

We may need to verify identity before fulfilling a rights request. Authorized agents may be required to provide proof of authority where local law permits agency-based requests.

9A. Rights Request Workflow

To exercise privacy rights, contact support@shengyuemao.com and include sufficient details so we can identify the applicable records and verify your request appropriately.

Submit your request with your contact details, jurisdiction, and request type.
We may request verification documents reasonably necessary to confirm identity and prevent unauthorized disclosure.
We evaluate legal applicability, scope, and exceptions under relevant law.
We respond within the timeframe required by applicable law, or notify you if an extension is lawfully required.
Where a request is denied in whole or part, we provide the reason and appeal options where legally required.

You will not receive discriminatory treatment solely for exercising lawful privacy rights, subject to legal and operational limitations permitted by law.

10. Security, Retention, and Incident Handling

We use administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, accidental loss, alteration, or disclosure. These measures may include access controls, role-based permissions, logging, vendor controls, HTTPS transport protection, internal review processes, and environment monitoring.

We retain data only for as long as necessary to provide services, satisfy contracts, resolve disputes, enforce agreements, maintain security, comply with law, and support legitimate business continuity needs.
Retention periods may differ across account data, support records, transaction information, marketing logs, technical logs, and legally required records.
No system is perfectly secure. If a data incident occurs, we may investigate, mitigate, document, notify affected parties, and notify regulators as required by law.

11. International Data Transfers

Because we support international services, your information may be processed in countries other than the country in which you are located. Where legally required, we use appropriate safeguards for cross-border transfers, which may include contractual clauses, transfer impact assessments, vendor commitments, or reliance on lawful transfer mechanisms recognized by local law.

If you use our website or applications from outside the country where the service is operated, you understand that information may be transferred to and processed in other jurisdictions, subject to applicable legal protections.

11A. Automated Decisioning and Profiling

Some technical systems may use automated processing to support security monitoring, fraud detection, ad-frequency controls, recommendation logic, performance analytics, or operational prioritization. Where legally required, we provide information about meaningful automated decisioning and offer rights to object, request human review, or challenge outcomes where applicable.

We aim to limit high-risk automated decisioning without appropriate governance controls.
Automated outputs are typically used as operational signals rather than sole determinants of material legal effects.
If an automated outcome appears inaccurate or unfair, contact us and we will review according to applicable law and operational feasibility.

12. Contact, Complaints, and Policy Updates

If you have questions about this Privacy Agreement, need to exercise a privacy right, or want to report a privacy or child-safety concern, please contact us at support@shengyuemao.com. For high-priority commercial or strategic account matters, you may also contact guomeimei@shengyuemao.com.

We may update this Privacy Agreement from time to time to reflect legal changes, platform rule changes, service expansion, new SDK integrations, or updated operating practices. Updated versions will be posted on this page with a revised date. Material changes may also be disclosed in-app, by email, or by other appropriate notice where required.